STUDENT TECH HELP DESK

Students or parents facing school-related technology issues may receive assistance by call, email or live chat. The bilingual Student Help Desk is available from 7 a.m. to 6 p.m.  Monday through Friday (except holidays)

PHONE:
(866) 552-0486

LIVE CHAT: 
https://support.customms.com

EMAIL: 
[email protected]

QUICK REFERENCE GUIDES

MICROSOFT OFFICE 365

> How to Access a Microsoft Teams Meeting.pdf
> How to Access Office 365 & Create Files.pdf

SCHOOLOGY:

> How to Find & Complete an Assignment in Schoology.pdf  
> How to Navigate Schoology (Student).pdf
> How to Send a Message in Schoology (Student).pdf
> How to Sign into Schoology (Student).pdf

SPS IT SUPPORT

> How to Access the Software Center.pdf
> How to Connect to a Wi-Fi Network.pdf
> How to Restart the Computer.pdf
> How to Troubleshoot Student Laptops.pdf
>  How to Get Help Through SPS Student Help Desk.pdf
> SPS-Provided Technology.pdf

Visit our YouTube channel
SPS Family IT Support
for "How To" videos on student applications.

ACCESSING COMCAST INTERNET ESSENTIALS

> Internet Essentials Guide.pdf
> Set Up: YouTube Video
> Xfinity Wifi 101: YouTube Video

TECHNOLOGY ORIENTATIONS 

> Community Partners Schoology September 2020.pdf
> Technology Orientations August 2020